Rss Categories

HP Color LaserJet CP6015 CP6030 CP6040 10.91.99 Error

Author: Metrofuser Tech Support Reference Number: AA-06376 Views: 11554 Created: 06-02-2014 08:01 pm Last Updated: 07-23-2014 02:33 pm 0 Rating/ Voters
  1. Remove all of the toner and drum cartridges from the printer.
  2. Inspect the gates from both the toner and drum cartridges to ensure that they are in a closed position when the cartridges are out from the printer
  3. While the Toner and Drum Cartridges are out of the printer, vacuum the inside of the printer ensuring that there is no toner remaining inside the cartridges cavity
  4. If the error condition remains even after vacuuming, replace the toner cartridge in the question; you may have to replace three color cartridges at the same time (YMC), and the Black cartridge can be replaced individually.
  5. Check the seal on the Drum Cartridge; in case the seal is broken replace the Drum Cartridge