- Have you tried working on a CP2025 or CM2320 with a cleaning
mode problem?
When you make two or more copies or printouts it will stop
after the second page and you get a message on the screen that says cleaning and then misfeed
press OK. If you try and cancel the print job it will print out a couple of
pages and go into cleaning mode again then misprint.
Now, I have seen and heard if you take the belt out and clean
everything inside after removing the belt and blow out the misregistration
sensor it may resolve the issue. I have
also heard try updating the firmware, replace the formatter, replace the DC
controller, do a cold restart or try replacing the feed roller.
The best way to resolve the issue is to make changes in either the HP ToolboxFX
software or the Embedded Web Server (EWS).
You will need the toolbox software if you can't use the EWS, which can be downloaded
at www.hp.com. Do not change any of the settings in the printer driver; leave
those at their default settings.
In System Tab and
Paper Handling:
Make sure the settings match those listed below:
• Default paper size: A4 or Letter
• Default paper type: Plain
• Manual Feed: Off
• Tray 1 Size: Any Size
• Tray 1 Type: Any Type
• Tray 2 Size: A4 or Letter
• Tray 2 Type: Heavy 111-130g
• Tray 3 Size: A4 or Letter
• Tray 3 Type: Heavy 111-130g
In Paper Out
Handling:
Specify Time and Action:
• Paper Out Time: 0 Seconds
• Paper Out Action: Override
In System Tab and
Print Quality:
• Power on Calibration: 60 Minutes
• Calibration Timing: 168 Hours
Making these adjustments typically solves the problem.
Tray 2 and Tray 3 availability will differ depending on the print.