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M521MFP ADF jamming

Author: Metrofuser Tech Support Reference Number: AA-06359 Views: 2949 Created: 02-19-2014 12:17 pm Last Updated: 02-19-2014 12:17 pm 0 Rating/ Voters


ADF Jamming

Recommended actions:

  1. When jamming occurs open the ADF lid to remove the jam as this will release some of the tension on the rollers in the ADF. Make sure the whole page is removed. If the page exceeds 15 inches the scanner will stop.
  2. Check to ensure the paper delivery sensor flag is moving freely and not broken. The media guides should be set correctly not too tight or loose. Do not overfill the input tray. 
  3. Try cleaning the ADF pickup rollers, if  it still jams most likely the ADF rollers should be replaced.

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