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M521MFP Paper jamming

Author: Metrofuser Tech Support Reference Number: AA-06276 Views: 3046 Created: 01-28-2014 04:12 pm Last Updated: 01-28-2014 04:12 pm 0 Rating/ Voters


Paper Jamming

Recommended actions:

  1. Check that the media guides are set correctly in tray. 
  2. Check that the tray has not been overfilled. Use paper that is within the operating specifications of the printer. Try using fresh paper from an unopened package. 
  3. If the media is not getting picked out of the tray try replacing the paper feed rollers. 
  4. Replace the fuser if the jams are occurring in the fuser
  5. For automatic document feeding jams try cleaning the rollers first. If the jams are frequent then you most likely need to replace the ADF roller kit.

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