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HP 9000dn paperjam error codes

Author: Metrofuser Tech Support Reference Number: AA-05238 Views: 22161 Created: 04-11-2012 04:50 pm Last Updated: 10-09-2013 12:37 pm 0 Rating/ Voters

HP laser jet 9000dn printer.    Paper jam error code.

13.01.00    A page is jammed in the paper path at the tray 1feed area.   Recommended action,  clear the jam in the indicated area, close the door so that

the printer attempts to clear the paper path.  If the error persists, 1 replace the paper-input unit,  2  Replace the tray 1 rollers   3   replace tray 1

13.03.00    A page is jammed in the paper path at the tray  1 feed area, the page did not reach the registration sensor (PS2) within the specified time.

Recommended action, clear the jam in the indicated area, close the door so that the printer attempts to clear the paper path.  Perform a service test.

If the error persists when feeding from tray 2 or tray 3,  replace the input unit.

13. 05.00   A page is jammed in the paper path at the fuser area,  the leading edge of the media did not reach the fuser delivery sensor (PS502) within

the specified time.   Recommended action,  clear the jam in the indicated area, close the door so that the printer attempts to clear the paper path.

If the error persists, 1 replaced the print cartridge,  2 replaced the transfer roller assembly.  3 replaced the fuser.

13.09.00    A page is jammed in the paper path at the face-down bin.  the leading edge of the media did not reach the face-down bin delivery sensor (PS1451)

within the specified time.  Recommended action,  Clear the jam in the indicated area, close the door so that the printer attempts to clear the paper path.

Reseat the connections to the DC controller, make sure the delivery flags move smoothly.  then perform a service test. If the error persists,  replaced the delivery

unit. replaced the DC controller.

13.11.08  Jam in  input accessory,     A page is jammed in the paper path at the VTU registration area,  Recommended action,  Clear the jam in the indicated

area.  Close the door will cause the printer to attempt to clear the paper path.  Verify that the VTU sensor is functional, if the jam persists, replace the VTU sensor.

Replaced the VTU>


13.11.09   Jam in input accessory.    A page is jammed in the paper path at the right door area,  Clear the jam in the indicated area. closing the door will cause

the printer to attempt to clear the paper path.  If the jam persists. replace the diverter.

13.12. 01   Jam in side the left accessory,  Media is present in the flipper when power is turn on. clear the jam, turn the power off and back on, send two pages

through for a test job, if the problem presist, replace the flipper assembly.

13.13.00     jam inside left door.  A page is jammed in the paper path at the duplexer. Clear the jam in the indicated area, closing the door will cause printer to attempt to clear

the paper path, if the jam persists, replace the duplexer

13.20.00      Jam inside front door.  A page is jammed in the paper path.  Recommended action,  clear the jam in the indicate area. Closing the door will cause the printer to attempt to clear the paper path. Check the proper seating of the leaf springs under the HVPS.   If the jam persists, replace the fuser.

13.12.42     Jam in left accessory.   Media is jammed in the offset module exit area.  clear the jam. turn the power off and back on. send two pages through for a test job. If the problem presist, replaced the offset assembly.

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