The HP color laserjet 4730mfp series is designed to be
shared by a workgroup.
Use the MFP to copy and print color and black-and-white
document or to digitally send
Color and black-and-white document. The MFP can also send
and receive faxes.
These are common problem with unit, 13.31.00 error, is paper jam in right door,
This mean that paper is jam in the fuser assembly, follow the onscreen help to clear the
Jam, Check for obstruction in the fuser also check for
obstructions in the duplexer.
HP color laser jet 4730mfp,
13.JJ.NT JAM IN TRAY 1. The mfp
tray pickup solenoid
Might be defective. Remove any jammed paper from tray 1,
follow the instructions on the control panel, if the message persists, open the
diagnostic menu and touch component test
Run the test for mp tray solenoid if the solenoid is
defective, replaced it.
HP color laser jet 4730mfp,
13.jj.nt JAM IN STAPLER. Paper is
jammed in the stapler.
This is the procedure to clear staple jams. 1 turn off the
MFP, press and hold the release button on the top of the stapler/stacker. 2
open the staple cartridge cover. 3 To remove the
Staple cartridge, pull up on the green handle and pull out
the staple cartridge. 4 Lift up the
small lever at the back of the staple cartridge. 5 remove the staple that
protrude from
The staple cartridge. 6 close the lever at the back of the
staple cartridge, be sure that in snap in. 7 Reinsert the staple cartridge into
the cartridge holder, and push down on the green handle until it snap into
place. 8 Close the staple cartridge cover, and slide the staple/stack into the
mfp.
HP color laser jet 4730mfp,
30.1.10 SCANNER FAILURE. The ADF
fan is not operating, the adf fan operates only during the scan process. Remove
the ADF rear cover and watch the fan during a scan from the ADF. Check that the
fan connection on the ADF
Intermediate PCB is firmly seated, if the fan does not
rotate. Replaced the fan.
HP color laserj jet 4730mfp
30.1.6 SCANNER FAILURE. This is a
scanner error.
This fan is located in the base of the scanner assembly, It
operates when the scanner lamp
Is illuminated or whenever the scanner motor is rotatoing.
Thir fan also operates during the MFP initialization sequence. During the MFP sequence list to the fan to
determine
If it is operating. Check that the connector CN108 on the
scanner controller PCB is firmly seated, also check the connection for the fan
in the base of the scanner is firmly seated.
If all connection or seated, but not operating, replaced the
fan.
HP color laser jet 4730mfp
51.2y PRINTER ERROR. A laser error has occurred.
0. black 1. cyan 2.
cyan 3 yellow, Turn the MFP off then on. If possible, run the
Scanner test diagnostic for the laser scanner
indicated. Check that the scanner is
properly
Connected at the dc controller, if needed replace the
scanner.
HP color laser jet 4730mfp
52. XY PRINTER ERROR.
A scanner error has occurred
Restart the MFP, do a scan from the flatbed and from the
adf. Then reseated the formatter
HP color laser jet 4730mfp
30.01.01 The flatbed scanner cover is open, this is a
status message. Make sure the flatbed
cover is close, if the message persists. Check that the scanner open sensor at
the left rear of the scanner moves up and down correctly. If not,
Replaced the scanner open sensor holder assembly. If need
replaced the scanner open
Sensor.
HP color laser jet 4730mfp
30.01.03 The ADF could not
pickup the paper. If the paper does not pass the paper-presence sensor, It will
be reported as an ADF paper pickup error. Check that the ADF jam –access door
is fully seated. Check the movement of
the ADF jam access door to make sure it
engage with the ADF input motor. A grinder noise can sometime be heard when the
paper is initially picked . This indicates the gear is not filly seated against
the motor. In this case , replaced the ADF pickedup gears.
HP color laser jet 4730mfp
8x.yyy This is EIO
error . The I/O accessory card in slot x has encountered a critical error. Turn the MFP off then on . If the problem persists,
reseat the EIO cars , If need replaced the EIO card.
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