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Author: Reference Number: AA-04988 Views: 3411 Created: 01-17-2012 02:54 pm Last Updated: 01-17-2012 03:54 pm 0 Rating/ Voters

Remove and reseat the toner cartridge. Check the HVPS contacts for the cartridge that make contact when the cartridge is installed. Inspect the drum, it should be clean when removed from the printer after a print job.  Replace the transfer roller. Replace the cartridge.