Browse
 
Tools
Rss Categories

49.XXYY Printer error

Author: Reference Number: AA-00765 Views: 4674 Created: 09-02-2010 02:28 pm Last Updated: 09-02-2010 02:28 pm 0 Rating/ Voters

A critical firmware error has occurred.  XX = a component code,  YY = component-specific error code.

1. Reboot the printer.

2. Try printing a job from a different program or application. If the job prints, go back to the first program and try printing a different file.

3. Turn the printer off,remove memory DIMMS, and EIO devices. Turn printer on. If the error no longer exists follow these steps.

4. Install each DIMM and EIO device one at a time,making sure to turn the printer power off and back on as you install each device.

5. Replace a DIMM or EIO device if you determine that it causes the error.